Term & Condition

I/ PART 1 : PAYMENT POLICY

Directly to our Paypal account:

After all the final confirmation sent by email, with Paypal you can send payment directly to us email address. When you make a reservation with us we will send for you a Paypal link. From there you can easy and safely to pay for your booking to our Paypal account. After confirm the payment, Paypal will send you a notification to confirm your payment. After we receive your payment from Paypal we also send you one email to confirm your booking.

Or You can come to our office to make the payment by Cash ( VND or USD / Credit card

II / PART 2 : REFUND POLICY

Cat Ba Daily Tours commits to provide you a simple and efficient refund policy which is applied as follows

  1. The bad weather condition
  2. Emergency situations
Be cancelled before 3 days depart Free Of Charge
Be cancelled after 3 days depart Charge 50% of ticket price
Be cancelled on the date depart Charge 100% of ticket price

III/ PART 3: CHILDREN POLICY

  • Children under 3 years old will be free of charge ( Sharing Seat with parents)
  • Children from 3 to under 7 years old are charged 75% the adults tour price ( Private seat)
  • Children from 8 years old and above will be charged as an adult (100% ticket price)

IV/ PART 4: SPECIAL HOLIDAY SURCHARGE

  • Applied for Vietnamese NEW YEAR holiday.
  • Added 20% on ticket price.

V / PART 5: PET NOT ALLOWED

Please contact us for more information : Email catbadailytours@gmail.com